Privacy Policy
We value your privacy, so we want to be explicit about what kind of personal information is involved when you interact with MyMetro. If you have any questions or comments, feel free to let us know.
We’re first going to describe some general principles behind the privacy policy, and then describe the specific details of what information is used and collected, how long it is kept, and provisions for opting out.
General Principles
MyMetro is a service provider to transit users throughout the Adelaide Metro region. Here are the general principles that guide our privacy policy.
Personal settings
MyMetro can give you more useful, personalized information if it can associate this information with your account. For example, it can keep track of your bookmarks for frequently used stops, or your default search location. Any such information that is personally identifiable will only be shown to you alone (in the form of bookmarks, search areas, and so forth). This information is stored for an indefinite length of time. However, you can delete this
information at any time, and can opt out entirely from having it stored.
Session information
In the course of a single session with MyMetro, the system stores a variety of information necessary for its functioning. For example, we keep track of your last requested stop so that we can quickly present it again at your request. This information is deleted as soon as the session ends.
Specific Details
Access Statistics
When you use MyMetro, your interactions with the app produce a lot of personally sensitive information. Requesting information for a particular bus stop, for example, provides a good indication of where you are at the time of the request. We securely and temporarily log this interaction
data for no more than 24 hours before it is permanently deleted.
As noted above, interaction and usage data gives us important information about how our app and our transit systems are being used and helps us improve the usability of MyMetro.
Personal Settings
As noted above, MyMetro can give you more useful, personalized information, such as your default search location or bookmarked stops, if it can associate this information with you. We store these
personal settings information directly on the phone.
Bookmarks
We allow users to bookmark their frequently accessed stops. We store this information so that users don’t have to remember the stop numbers for their favorite stops, but users should also be aware that stop bookmarks provide hints to the places they frequently visit.
Most-recently accessed stop
We store the most-recently accessed stop so that the user can quickly access that stop again when checking the app again.
Controlling Your Personal Information
MyMetro provides ways of both clearing and opt-ing out completely of the storage of personal settings. Uninstalling the app will automatically remove your personal settings from the phone. You can also opt-out to send anonymous usage data from the app settings
Third-party Informaition Sharing
We do not and will not share your personal data or any other information with third-party.
In-App Advertisement
We use in-app advertisement in accordance to the following third-party privacy policy
- Google AdMob privacy policy
- Google AdSense privacy policy
Contact Us
If you have any questions or concerns about our policy or the use of your personal data please contact us at privacy@nautilus-tech.com.au
